Let insight-lab.ai write your consumer insight reports

our solution to free up time for creative and high-value tasks

Shaping Online Research

With this app, you create concise summaries at the drop of a hat. Insight-lab.ai helps you generate detailed reports with verbatim quotes and recommendations. The solution, based on generative Artificial Intelligence (genAI), has the ability to summarise, evaluate, and categorize unstructured data, such as customer feedback, interview transcripts, focus group minutes, or chatbot conversations. But that is not all. Insight-lab.ia is far more: It is a comprehensive workbench that simplifies, accelerates, and improves the entire research process. It saves cost and time and delivers consistently high-quality insights.

Unleash the Benefits

Embrace the power of AI on a fully integrated, comprehensive platform - from data collection to recommendations and data-driven decisions.

OUR VISION

Insight-lab.ai is committed to covering the whole process of qualitative market research :

  1. Organize consumer engagement through state-of-the-art lead management.

  2. Collect qualitative customer feedback and in-depth psychological, and motivational understanding with moderated interactions on the platform.

  3. Transcribe recordings - voice or video

  4. Post-edit and proofread transcripts on the easy-to-use, dedicated editor.

  5. Hire transcript editors from our large pool of well-trained experts.

  6. Extract key insights and create concise summary reports.

  7. Turn insights into recommendations and actions.

  8. Share learnings and key insights with the team.

Insight-lab.ai provides all the tools for a seamless, high-quality, and extremely efficient analysis and insights process at your fingertips.

Qual Research

Insight-lab.ai takes on the tedious and time-consuming task faced by every qualitative researcher: Sifting through dozens of transcripts and extracting the key learnings to deliver actionable insights.

Customer Feedback

Save time and money. Let insight-lab.ai make sense of heaps of consumer feedback - on your website, in emails, on the phone or in person. Let insight-lab.ai unearth those game-changing insights.

CHATBOT CONVERSATIONS

The conversations that are constantly emerging from users interacting with your chatbots are an invaluable asset that will help you create a better customer experience. Insight-lab.ai is the key to unlocking this treasure.

What is insight-lab.ai?

Dive deep into your data without getting lost. Transform your qualitative interviews and feedback interactions into comprehensive insight reports, management summaries, and actionable recommendations seamlessly.

Your Research Deserves Clarity

Every interview, every feedback, every interaction holds a treasure of insights. But, dissecting hours of interviews or pages of feedback can be daunting. With Insight-Lab, make sense of your data efficiently and effectively.

How Insight-Lab Works

  1. Upload Transcripts: Easily upload your interview transcripts or feedback interactions. Insight-lab supports Word, PDF, and Excel uploads. More formats coming soon.

  2. Analysis & Extraction: The underlying LLM-based AI processes the data, and understands key themes, patterns, and emotions. All you need to do is describe the type and length of summary you want insight-lab to write.

  3. Insightful Reports: Receive thorough insight reports that capture the essence of your research. Insight-lab creates the elements of an insight report for you, step by step. Download the report elements in Word and fine-tune the content and the layout - done.

  4. Actionable Recommendations: Transform insights into actionable recommendations tailored to your objectives. Based on your instructions, insight-lab suggests recommendations to be integrated with the insight report.

  5. Management Summaries: Ideal for busy stakeholders: get a concise yet comprehensive overview of the key findings.

Key Features

  • Data Security: Your research data is confidential. We prioritize the safety and privacy of your uploads

  • User-Friendly Interface: Navigating through your data has never been easier. Our intuitive design ensures a smooth experience.

  • Collaborative Tools: Collaborate with your team, share findings, and collectively decide on the next steps.

Frequently Asked Questions

  • Insight-lab.ai is a comprehensive platform supporting the automatic processing of conversational text documents, such as qualitative or in-depth interviews, focus groups. sales call recordings, customer feedback, or any other interactions. The platform manages the whole process from contact management, recording, transcription, anonymization, and reporting.

  • You can follow the complete process or use specific modules - as you like. Each module is optimized for ease of use. E.g. you upload the transcript of your in-depth interviews, write the research question to be answered - and voilà - your report is ready for review.

  • Insight-lab.ai is a suite of tools connected through APIs in the background. Each module is fully customizable and flexibly, allowing you to set-up the reporting process you need.

  • At key stages, the user has the possibility to manualy edit the result, be it transcripts, summaries of conversations / internviews, key findings or recommendations. Further the structure of the report is adapted to the specific research question and the needs of the stakeholders. Yes there are ready-made, standardized report templates speeding up the process. Hoever, the user has the option of combining and arranging modules as required.

  • Indeed, the risk of AI agents coming up with misnterpretations or mere errors cannot be reduced to zero (as it can not be reduced for humans interpereting conversation). We therefore reommend to double check the output for plausibility and overall quality. Further insight-lab.ai is currently developing processes that allow an AI-based quality verification

  • The platform will be protected by two-factor authentication. Data is stored in secure, customer-specific repositories. We are a research and insight platform, The process follows the principle of data scarcity: Any document undergoes irreversible anonymization at the earliest stage possible. The platform will be fully GDPR compliant.

For any further inquiries or to understand how we can cater to your specific needs, feel free to book your free consultation session with us.